Refund Policy
Easy & Secure Refunds
Last Updated: 01/08/2026
30-Day Refund Policy
You may request a refund within 30 days after receiving your order.
Damaged or Defective Items
If your product arrives damaged, broken, or defective, contact us immediately for a replacement or full refund.
Changed Your Mind?
Enjoy peace of mind with our 30-Day Satisfaction Guarantee. If you're not completely satisfied, you may request a return within 30 days of delivery, provided the product is unused, unopened, and in its original sealed packaging.
Refund Processing
Approved refunds are processed back to your original payment method within 2–4 business days, depending on your bank or payment provider.
Eligible Returns
Products should be returned in their original condition and packaging whenever possible.
How to Request a Refund
Simply contact our support team with your order number and refund request details.
Customer Satisfaction
Your satisfaction is important to us. We’re committed to providing a safe and stress-free shopping experience.
Contact Support
For refund-related questions, contact us anytime at:
contact@pawsiva.com