Refund Policy
Easy & Secure Refunds
Last Updated: May 7, 2026
14-Day Refund Policy
You may request a refund within 14 days after receiving your order.
Damaged or Defective Items
If your product arrives damaged, broken, or defective, contact us immediately for a replacement or full refund.
Changed Your Mind?
If you no longer want the product after delivery, you can still request a refund within the eligible refund period.
Refund Processing
Approved refunds are processed back to your original payment method within a few business days.
Eligible Returns
Products should be returned in their original condition and packaging whenever possible.
How to Request a Refund
Simply contact our support team with your order number and refund request details.
Customer Satisfaction
Your satisfaction is important to us. We’re committed to providing a safe and stress-free shopping experience.
Contact Support
For refund-related questions, contact us anytime at:
contact@pawsiva.com