Return Policy
Easy Returns & Refunds
Last Updated: May 7, 2026
30-Day Return Policy
You may request a return within 30 days after receiving your order.
Damaged or Broken Items
If your item arrives damaged, defective, or broken, please contact us immediately for assistance with a replacement or refund.
Changed Your Mind?
Enjoy peace of mind with our 30-Day Satisfaction Guarantee. If you're not completely satisfied, you may request a return within 30 days of delivery, provided the product is unused, unopened, and in its original sealed packaging.
Return Conditions
Returned items should be unused and in their original condition and packaging whenever possible.
Refund Process
Once your return is approved, refunds will be processed back to your original payment method within a few business days.
How to Request a Return
To start a return request, please contact our support team with your order number and reason for return.
Customer Satisfaction
At Pawsiva, customer satisfaction is our priority. We aim to provide a smooth and stress-free shopping experience.
Contact Support
For any return or refund questions, contact us anytime at:
contact@pawsiva.com